AI receptionist

A customer rang for a six-metre skip while your crew was on a job. They did not leave a voicemail; almost nobody does. They called the next name in the search results, and that skip is on a competitor's truck now.

At a few hundred dollars a job, two missed calls a week adds up to a driver's wage over a year.

While your team is on the road, the agent is already several calls deep. It answers on the second ring, and it is not a menu. It knows a six-metre from a four, the suburbs you service and the ones you don't, and the waste you will not take over the phone.

It quotes from your real rate card, books the job into your calendar and confirms with the customer by text within seconds. When a call genuinely needs a person, a complex commercial job or an upset customer, it hands over the full context, not a blinking voicemail light at seven in the evening.

We did not build this to sell it. We built it because our own phones were overwhelming us. When it mishandles a call it costs our revenue before any client's, which is exactly why it is dependable by the time we install it for you.

In daily use across our own bin-hire operations.

An answering service that just takes a message. A voicemail nobody leaves. Overflow calls that ring out when the office is flat out. Front-desk staff added only to cover the peaks. The agent handles all of it, at any volume, and never takes leave.

It does not do everything. Complex commercial contracts, formal complaints and anything needing real judgement go straight to you, with the caller's details and a summary attached. You set the line between agent and person, and you can move it any week.